Legal

Terms of Service

Last Updated: February 17, 2026

1. Acceptance of Terms

Welcome to Musuni. By accessing or using the Musuni website, mobile applications, AI manager (“Muse”), and related services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). These Terms constitute a legally binding agreement between you and Musuni, Inc. (“Musuni,” “we,” “us,” or “our”).

If you are using the Services on behalf of an organization (such as a record label, management company, or venue), you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Services.

2. Service Description

Musuni is an AI-powered career management platform designed for independent musicians, artists, managers, labels, fans, and music venues. Our Services include:

  • AI Manager (Muse): An intelligent assistant that helps manage your music career through natural language conversation
  • Analytics Dashboard: Streaming metrics, social media analytics, and audience intelligence from platforms like Spotify, Apple Music, Instagram, TikTok, and YouTube
  • Content Scheduling: Plan, schedule, and publish content across multiple social media platforms
  • Playlist Pitch Agent: AI-powered curator research and personalized pitch generation for playlist placements
  • Venue Booking Agent: AI-assisted venue discovery and booking outreach for tours
  • Music Video Studio: AI-generated lyric videos, visualizers, and music videos featuring you
  • Fan CRM: Email subscriber management and campaign tools
  • Smart Links: Customizable link-in-bio pages and pre-save campaigns
  • Community: Social features for artists and fans to connect
  • Collaborations: Tools to find collaborators and manage projects
  • Storage: Cloud storage for your music, images, and media assets

3. User Accounts

Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

Account Types

Musuni offers different account types based on your role:

  • Artist/Musician: Full access to career management tools
  • Fan: Access to discovery, community, and engagement features
  • Venue: Access to venue dashboard and booking management

Age Requirements

You must be at least 13 years old to use the Services. If you are between 13 and 18, you must have permission from a parent or legal guardian. By using the Services, you represent that you meet these requirements.

4. Subscriptions & Billing

Subscription Plans

Musuni offers tiered subscription plans: Free, Creator, Pro, and Studio. Each tier provides different features, storage limits, and monthly credits. Details of each plan are available on our pricing page and may change over time.

Founding Member Pricing

Early subscribers may receive “Founding Member” pricing, which locks in a discounted rate for the lifetime of their continuous subscription. Founding Member pricing is non-transferable and is lost if you cancel your subscription.

Early Adopter Benefits

Certain users designated as “Early Adopters” may receive premium features at no additional cost. These benefits are granted at our discretion and may be modified or terminated at any time.

Billing & Payments

Subscription fees are billed in advance on a monthly or annual basis. All payments are processed through Stripe. By subscribing, you authorize us to charge your payment method for the subscription fees plus any applicable taxes.

Free Trials

We may offer free trials for paid plans. At the end of the trial period, you will be automatically charged unless you cancel before the trial ends. You may only use one free trial per account.

Cancellation & Refunds

You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation, you will retain access to paid features until the end of your current billing period. Subscription fees are non-refundable, except where required by law or at our sole discretion.

Price Changes

We reserve the right to change subscription prices. Existing subscribers will be notified at least 30 days before any price increase takes effect. Founding Member pricing is exempt from price increases.

5. AI Services & Muse

AI Manager (Muse)

Muse is an AI-powered assistant designed to help you manage your music career. Muse uses large language models to understand your requests, access your data, and perform actions on your behalf such as generating content, analyzing analytics, and executing tasks within the platform.

AI-Generated Content

AI-generated content, including but not limited to pitch messages, social media captions, email drafts, and video content, is provided as a starting point. You are responsible for reviewing, editing, and approving all AI-generated content before use. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content.

AI Autonomy Levels

Depending on your subscription tier, Muse may operate at different autonomy levels:

  • Suggestions: Muse provides recommendations that require your approval
  • Drafts: Muse creates drafts that you must review and publish
  • Autonomous: Muse may execute certain pre-approved actions automatically

You can configure autonomy settings in your account. You remain responsible for all actions taken by Muse on your behalf.

AI Limitations

AI systems have limitations. Muse may occasionally produce inaccurate, incomplete, or inappropriate responses. We continuously work to improve our AI systems but cannot guarantee error-free performance. Critical decisions should always involve human review.

Conversation Data

Your conversations with Muse may be stored to provide context, improve your experience, and enhance our AI systems. See our Privacy Policy for details on how we handle this data.

6. Content & Ownership

Your Content

You retain all ownership rights to content you upload, create, or submit through the Services (“Your Content”), including your music, images, videos, artist profiles, and written materials. We do not claim ownership of Your Content.

License to Musuni

By uploading Your Content, you grant Musuni a non-exclusive, worldwide, royalty-free license to use, display, reproduce, distribute, and process Your Content solely for the purpose of providing and improving the Services. This license includes the right to:

  • Display your content on your public pages (link-in-bio, EPK, etc.)
  • Process your content through our AI systems
  • Generate thumbnails and previews
  • Distribute content to platforms you've connected (with your authorization)

AI-Generated Content Ownership

Content generated by our AI systems (including Muse, playlist pitches, and AI videos) using your inputs is owned by you, subject to any third-party rights in the underlying AI models. You are responsible for ensuring you have the necessary rights to any inputs you provide to generate AI content.

Content Representations

You represent and warrant that:

  • You own or have the necessary licenses, rights, and permissions to Your Content
  • Your Content does not infringe upon any third-party rights
  • Your Content complies with all applicable laws and these Terms

Content Removal

You may delete Your Content at any time through the Services. We will remove deleted content from our active systems, though it may persist in backups for a limited time as described in our Privacy Policy.

7. Third-Party Integrations

Platform Connections

The Services allow you to connect third-party accounts including Spotify, Apple Music, Instagram, TikTok, YouTube, Facebook, Twitter/X, and others. By connecting these accounts, you authorize us to access data from these platforms in accordance with their terms and our Privacy Policy.

Third-Party Terms

Your use of third-party services through Musuni is subject to those services' own terms of service and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party services. Changes to third-party APIs may affect the functionality of our integrations.

Analytics Providers

We partner with analytics providers (such as SoundCharts and Songstats) to aggregate streaming and social media data. Data accuracy depends on these providers and the underlying platforms. We do not guarantee the accuracy of analytics data.

Telegram Integration

If you connect Musuni to Telegram, you authorize us to send you notifications and allow you to interact with Muse via Telegram. Standard messaging rates may apply.

8. Credits & Usage Limits

Pitch Credits

Playlist pitching uses a credit-based system. Each subscription tier includes a monthly allocation of pitch credits. Additional credits may be purchased separately. Credits are consumed when pitches are sent to curators. Failed sends may be automatically refunded.

Video Credits

AI video generation uses credits. Each subscription tier includes a monthly allocation of video credits. Credits are consumed when videos are successfully generated. Additional credits may be purchased as bundles.

Credit Expiration

Monthly credits included with your subscription reset at the beginning of each billing cycle and do not roll over. Purchased credit bundles do not expire.

Other Limits

Different subscription tiers have different limits on features such as storage space, number of artist profiles, scheduled posts per month, and fan contacts. Current limits are displayed on our pricing page and in your account settings.

9. Community Guidelines

Our community features allow artists and fans to connect, share, and collaborate. When participating in the Musuni community, you agree to:

  • Treat others with respect and professionalism
  • Not post content that is hateful, discriminatory, harassing, or threatening
  • Not spam, manipulate, or artificially inflate metrics
  • Not impersonate others or misrepresent your identity
  • Not share others' private information without consent
  • Report violations of these guidelines

We reserve the right to remove content and suspend accounts that violate these guidelines.

10. Collaborations & Escrow

Collaboration Features

Musuni provides tools to find collaborators, manage collaboration projects, and communicate with collaborators. You are solely responsible for the terms of any collaboration agreements you enter into with other users.

Escrow Services

For collaborations involving payment, we offer optional escrow services powered by Stripe Connect. When you fund a milestone, funds are held until the work is approved or the auto-release period expires. A platform fee of 5% applies to escrow transactions.

Disputes

In case of disputes between collaborators, either party may file a dispute through the platform. We will review disputes and may make a determination at our discretion. Our dispute resolution is not a substitute for legal action, and we are not liable for collaboration disputes.

11. Acceptable Use Policy

You agree not to use the Services to:

  • Violate any applicable law or regulation
  • Infringe upon intellectual property rights of others
  • Upload or transmit malware, viruses, or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services or servers
  • Scrape, crawl, or use automated means to access the Services without permission
  • Use the Services for any fraudulent or deceptive purpose
  • Circumvent usage limits, credit systems, or subscription restrictions
  • Create fake accounts or artificially manipulate the platform
  • Resell or redistribute access to the Services without authorization
  • Use the AI services to generate illegal, harmful, or deceptive content

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free
  • Results obtained from the Services will be accurate or reliable
  • AI-generated content will be appropriate, effective, or error-free
  • Playlist pitches will result in playlist placements
  • Venue outreach will result in bookings
  • Third-party integrations will remain available or functional

Music Industry Advice: The information and suggestions provided through Musuni, including from Muse, are for informational purposes only and do not constitute professional legal, financial, or business advice. Consult appropriate professionals for specific advice.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUSUNI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Services
  • Any conduct or content of any third party on the Services
  • Unauthorized access, use, or alteration of your content or data
  • Errors, inaccuracies, or omissions in AI-generated content
  • Any collaboration disputes between users

In no event shall our total liability exceed the amount you paid to Musuni in the twelve (12) months preceding the claim.

15. Termination

Termination by You

You may terminate your account at any time by contacting support or using the account deletion feature in your settings. Upon termination, your right to use the Services will immediately cease.

Termination by Musuni

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, we may delete your account and all associated data.

Effect of Termination

Upon termination: (1) all licenses granted to you will terminate, (2) you must cease all use of the Services, (3) any outstanding payment obligations remain due, and (4) provisions that by their nature should survive will survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.

Data Export

Before terminating your account, you may request an export of your data through your account settings or by contacting support. We will provide your data in a commonly used format within a reasonable timeframe.

16. General Provisions

Modifications to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or through the Services at least 30 days before the changes take effect. Your continued use of the Services after changes become effective constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy and any other agreements incorporated by reference, constitute the entire agreement between you and Musuni regarding the Services.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Contact Us

If you have any questions about these Terms, please contact us at: legal@musuni.io

Musuni, Inc.
1240 E Plaza Blvd, Ste 604 #102, National City, CA 91950